Invoicing software for healthcare staffing agencies
What you bill a facility and what you pay your staff come from the same record, so the numbers agree before the invoice goes out.
The two-spreadsheet problem
Your invoice and your payroll should tell the same story.
In many agencies payroll and invoicing are done separately. One person works out what staff are owed. Someone else, or the same person on a different day, works out what each facility should be billed. Both start from the same shifts, but they rarely start from the same file.
When the two drift apart, the agency pays for it. A shift that never reaches the invoice is money lost, and a shift billed incorrectly becomes a call from the facility and a delayed payment.
FLT for agencies builds both from one record. The shift is scheduled, the check-in and checkout confirm it happened, and the hours you pay and the hours you bill come from the same place.
What changes
- Before
- Hours retyped into a separate invoice at the end of the period.
- After
- Billing drawn from the same record as pay.
- Backup
- Each shift has a check-in and checkout behind it.
- Who you bill
- The facilities you staff.
How it works
From the shift to the invoice.
An invoice is only as good as the record underneath it, so FLT starts with the shift itself.
The shift is scheduled
The shift, the facility and the person working it are in FLT from the start.
The shift is confirmed
Check-in and checkout record when it started and ended, with a location.
The hours are counted
Daily timesheets build from those records as the period goes on.
Pay and billing agree
What you bill a facility and what you pay your staff come from the same record.
Answers for the facility
When a facility asks about a shift, the check-in and checkout are there to show it.
Ask instead of digging
Ask FLT Assist for what you need in plain language rather than clicking through menus.
Getting paid
Why invoices get questioned, and what helps.
Most questions about a staffing invoice come down to one thing: the facility’s view of a shift doesn’t match yours. The fix is rarely a better invoice template. It’s a better record of what happened.
Missed shifts are missed revenue
When invoices are typed up from timesheets by hand, a shift can simply fall through. If the invoice draws on the same record as the schedule and the timesheet, the shift you staffed is the shift you can bill.
Agreement comes before the invoice
If pay and billing are worked out separately, a gap between them may only appear when someone checks. Drawing both from one record means there is one set of hours to look at, for your staff and for the facility.
See also: timesheets for healthcare staffing agencies.
Questions
Straight answers.
Who does FLT invoice?
The facilities you staff. FLT for agencies is built around one shift running from the schedule through to the invoice.
Where do the invoice hours come from?
From the same record as your staff’s pay. Check-ins and checkouts build the timesheets, so what you bill a facility and what you pay your staff agree.
What if a facility questions a shift?
Each shift has a check-in and checkout behind it, with a time and a location, so you can show where the hours came from.
Do I need to retype timesheets into an invoice?
No. The point of one record is that the hours don’t need to be copied from one system to another.
How do I see a demo?
Book a free demo on WhatsApp or call (437) 533-7793 and we’ll walk you through it.
Keep reading
More of the system.
Next step
Make pay and billing agree.
Tell us how you invoice today and we’ll show you the same period in FLT.